![]() This warranty does not cover damage done by inebriated users or those unfit to use Antidote Outdoor’s items properly and as intended.Īntidote Outdoors’ sole liability to any original purchaser is limited to the remedy previously set forth as stated above. Any damage to a purchaser’s property or any others’ property is excluded from this warranty. Note that this warranty does not cover damages or defects caused through shipping and/or delivery of the product to Antidote Outdoors.ĭisclaimer of Liability: Only the original purchaser has exclusivity of the issuance of a refund, exchange, repair, or replacement (as determined by Antidote Outdoors) under this warranty. The purchaser must provide a detailed statement of the defect and how it came about before returning items for a warranty claim. ![]() The original purchaser must be responsible for mailing or delivering the item(s) to Antidote Outdoors as well as provide proof of purchase in the form of an invoice or receipt. In the event that a product needs to be returned due to unsolvable defects, an Antidote Outdoor representative will provide any additional mailing instructions to the original purchaser. If Antidote Outdoors is unavailable to fix the purchased product, the original purchaser should use this warranty form. In the event that a product is defective, the purchaser must contact and return the product with the original proof of purchase to the Antidote Outdoors headquarters in Southern California, or submit to costs of shipping and handling, within the specified warranty period. This warranty is voided if defects are caused by conditions beyond the control of Antidote Outdoor, including but not limited to, improper use and/or assembly, overloading beyond the recommended capacity, negligence to adhere to guidelines made available to the purchaser. This warranty does not cover defects caused by normal wear and tear, abrasions, mishaps, modifications, or the modification(s) itself, or any damages or defect caused by the purchaser or any third party in an attempt to fix a defect. Under no circumstance does this Antidote Outdoors warranty cover any damage to non-Antidote Outdoors products used in conjunction with Antidote Outdoors’ products. If it is not possible to cure the defects covered by this warranty, Antidote Outdoors will either replace the product, return a refund of the original purchase price, or exchange for credit towards any Antidote Outdoor tent of equal or lesser value. Subjected to the limits and exclusions within this warranty, Antidote will restore defective materials or workmanship by making the needed repairs within 45 days of arriving at the workshop in Southern California, free of labor and parts. This warranty is forfeited if the product’s original owner fails to present these Terms of Warranty and the original receipt when requesting services for repair from Antidote Outdoors, under the terms provided herein. With the Antidote Guarantee, Antidote will warranty any Antidote Outdoors branded tents and their accessories during the specified time frame of its listed warranty period. With top-of-the-line materials, cutting-edge production technologies, and a highly qualified team, we guarantee complete satisfaction. Took me less than 10 minutes to open up and have all the rain flies propped up.We ensure the selection of products manufactured by Antidote Outdoors is not only of the highest quality but also available in a variety of options to ensure you find exactly what you’re looking for. Did a dry run this past weekend (11/7/21) at Doheny State Beach and my pup and I love our Antidote RTT! The winds picked up in the evening but she was rock solid and no flapping from the window rain flies. Putting it away takes slightly longer as one needs to push in any fabric that bows out, but Antidote added a bungee that helps hold the bulk of it in. ![]() It only takes about 1.5 minutes for me to extend the ladder and open up the tent. All the mounting hardware is stainless and there are t-slot channels on all 4 sides of the tent for additional mounting. I appreciate that they gave a local discount. ![]() I like the entrance awning on all 3 sides of the tent. The tent itself is very well thought out and has some key features different from competitors. It would have been a bear to do it myself. The installation to place outside their warehouse loading dock and t he team members were all super friendly and I really appreciate their effort in getting it mounted. It took the team and me a bit of monkeying to mount my roof top tent as it is a different design than what they are used to, but they figured out a solid way to secure it to my roof top tent mounting bars. I made an appointment for installation about 1.5 weeks ahead of time. I bought and had Antidote Outdoors install an XL Aluminum Clam Shell on my 100 series Toyota Land Cruiser last week and the experience was super smooth. ![]()
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